Ask me anything about … Australia Post and Shopify integration

Melbourne label Sage Avenue reveals how the Australia Post and Shopify integration streamlines fulfilment, saves time and improves customer experience for growing small businesses.

Looking for a smarter way to manage your online orders and shipping?

We spoke with Priya McPherson, Founder and Director of Melbourne-based fashion label Sage Avenue, about how the latest Australia Post and Shopify integration has transformed her fulfilment process.

Discover how this new integration is helping small businesses like Sage Avenue save time, cut costs and simplify shipping, from automatically creating labels and accessing discounted rates to streamlining tracking and delivery updates.

How has the MyPost Business + Shopify integration changed your day-to-day operation?

When it comes to managing orders and shipping, we’re saving so much time, effort and monthly fees. Now we can create shipping labels right where our orders are, without leaving Shopify. It’s one less thing to worry about, which means we can focus on the bigger picture: growing the business, refining the customer experience and exploring new ideas. A small change with a big impact, and I can see it being a game-changer for other businesses too.

How has streamlining these processes impacted your team’s efficiency?

By introducing automated label generation, we’ve eliminated time-consuming tasks like copying and pasting address details or downloading CSV files. This streamlined approach allows us to focus on refining and expanding internal processes, making operations more efficient and seamless. The result? Greater capacity to handle additional orders and accelerate progress towards our long-term goal of reaching international markets.

How does it benefit your customers?

With this integration, tracking numbers are automatically applied to every order, giving customers more reliable and accurate tracking from the moment they purchase. This upgrade means our customers now enjoy a truly seamless ordering experience.

How does this improved process build trust with your customers?

This improvement means fewer interruptions and greater confidence–customers can trust that their orders will be packaged, dispatched promptly and tracked effortlessly. By removing friction behind the scenes, we’ve created a process that feels seamless for customers, while reinforcing trust in our brand.

Running a business comes with its fair share of challenges, how do you see this improvement helping others in the industry? 

For us, the integration has taken a lot of the manual work out of our day-to-day, which means less time troubleshooting and more time focusing on the parts of the business that drive growth. I can imagine many other businesses feeling the same relief. It’s a practical improvement that clears space for creativity and momentum.

Shopify Grow and Basic customers in Australia can link to Australia Post

If you’re a Shopify customer on a Grow or Basic plan, you can easily link your Shopify account to your MyPost Business account for no extra cost. Follow the simple instructions here.