Calculate a freight quote

PUBLISHED 4 MAY 2021

Note: This feature is available for Australia Post and StarTrack customers only.

The freight quote calculator lets you check the cost of a shipment, return, or transfer.

When you create a quote for a shipment within Australia you can use that quote to create a new shipment. The information you’ve already entered will be carried across to your new shipment.

Access to the freight quote tool can be removed for specific user accounts on request. Contact the Parcel Send support team for assistance.

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Australia Post
StarTrack

Calculate a freight quote

Within Australia

Check the account switcher on the top right of the page to make sure you’re using the correct account – different accounts may have different shipping methods and prices.
Click Freight quote on the left-hand navigation.
Choose the Within Australia tab.

Screenshot of an online Parcel Send interface showing the New freight quote page. The form includes fields for account address, destination suburb and postcode, quantity, weight, length, width, height in centimeters, and optional transit cover value. A red Calculate button appears below the parcel details, with an option to add a parcel. The left sidebar menu displays sections such as Shipments, Post shipments, Returns, Address book, Freight quote, Feedback, and Settings.

Online parcel send new freight quote screen

The freight quote calculator has two tabs for creating different kinds of quotes – Within Australia and International.

4. Enter the To suburb and postcode.

5. Enter the details for the first parcel, then enter the number of identical parcels (only if Parcel quantity is turned on in Settings).

6. To add more parcels, click Add a parcel.

7. Click Calculate. A list of suitable shipping methods and estimated prices will be displayed. The estimates are only valid at the time you create the quote and don’t include any product add-ons or discounts.

8. To create a shipment using one of these results, click Create shipment under the price. The information you’ve already entered will be auto-filled in a new shipment.

Digital screenshot shows a parcel sending web application displaying quote results. The route is from MELBOURNE, VIC 3000 to SYDNEY, NSW 2000 for one parcel sized 6 cm x 6 cm x 6 cm and weighing 0 kg. Two service options are visible: Parcel Post + Signature with an estimated price of $32.72 and Express Post + Signature with an estimated price of $52.44. The layout includes navigation on the left, quote details in the center, and help and account controls at the top.

Online parcel quote results interface screen

The quote results page gives you an estimated price, a price breakdown, and the option to create a shipment using one of the quoted shipping methods.

International

Check the account switcher on the top right of the page to make sure you’re using the correct account – different accounts may have different shipping methods and prices.
Click Freight quote on the left-hand navigation.
Choose the International tab.

Online parcel send new freight quote form

The freight quote calculator has two tabs for creating different kinds of quotes – Within Australia and International.

4. Enter the destination Country and Postcode.

5. Enter your parcel dimensions.

6. Enter the amount of Transit cover you want for your shipment.

7. If you want the cost of duties and taxes to be included in your quote, tick Include landed duties and taxes.
To get the estimate, you’ll need to enter the details of each item in your shipment.

8. Click Calculate. A list of suitable shipping methods and estimated prices will be displayed. The estimates are only valid at the time you create the quote, don’t included landed costs and taxes, and don’t include any product add-ons or discounts.

Calculate a freight quote

Check the account switcher on the top right of the page to make sure you’re using the correct account – different accounts may have different shipping methods and prices.
Click Freight quote on the left-hand navigation.
Choose a Quote type – Shipment, Transfer, or Return.

A web interface displays a New freight quote form for a parcel sending service. The layout shows options for quote type including Shipment, Transfer, and Return, along with fields for account address and destination suburb and postcode. Users can enter quantity, packaging type such as carton, and parcel dimensions including weight, length, width, and height in centimeters. A prominent red Calculate button appears at the bottom of the form, and a left sidebar menu lists sections like Shipments, Transfers, Returns, and Pickups.

Online parcel send new freight quote screen

Choose a quote type.

4. Enter the To and From suburb or postcodes.
For shipments, the From account address is always the address linked to your account. For returns, the To account address is always the address linked to your account.

5. Enter the details for the first parcel, and enter the number of identical parcels (only if Parcel quantity is turned on in Settings).
To add more parcels, click Add a parcel.

6. Click Calculate to display the possible shipping methods and estimated prices.
The estimated prices are only valid at the time you create the quote and, unless stated, don’t include any product add-ons or discounts.

7. To create a shipment using one of these results, click Create shipment. The information you’ve already entered will be auto-filled in your new shipment.

Frequently asked questions

If you’re seeing shipping prices that don’t seem right, you might be using the wrong account, or the wrong quote type. First check the account switcher in the top right-hand corner of the screen and make sure you’re in the right account.

If you’re using a StarTrack account, check that you’re choosing the right quote type – Shipment, Return, or Transfer.

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